Let’s Talk About EX | Insights from the Workforce Success Legends at Exsona

Your Culture’s Killing Retention — And You’re Still Blaming Recruitment

Written by Ryan McGrory | Jul 17, 2025 1:08:30 AM

I'll be a bit blunt ... if your people keep walking out the door, the problem isn’t recruitment. It’s what they’re walking into.

You can hire the best talent in the market — but if they land in a culture that’s inconsistent, chaotic or full of unchecked behaviour, they’ll be polishing their LinkedIn profile before the onboarding pack’s in the bin.

It’s not a hiring issue. It’s a staying issue.

We hear this all the time:

“We just need to find the right people.”

And look, talent markets are tight. But high turnover isn't just about supply. It’s about experience.

If your onboarding feels like chaos, if your leaders are making it up as they go, if values are just words on a wall — good people will leave. Quickly.

 

Culture is sticky — but so is the rot

Bad culture doesn’t always look like screaming bosses and scandal. Sometimes it’s just… slow and meh.

  • No feedback.
  • No clarity.
  • No progress.
  • No energy.

We call it death by a thousand ‘meh’ moments.

It quietly saps momentum. And it’s absolutely killing your retention.

 

So… what can you do about it?

You can’t fix what you can’t see. That’s where we come in.

We help businesses:

  • Run honest culture reviews (no sugar-coating, no fluff)
  • Identify the gaps between what you say and what you reward
  • Work with leaders to shift behaviour and build consistency
  • Design retention strategies that actually make people want to stay

 

🎯 Want to stop the talent leak?

Start by understanding what people are walking into — not just who you’re hiring.

Run a Culture & Retention Diagnostic with us. Get the clarity, the plan, and the leadership buy-in to turn things around.